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Frequently Asked Questions

Frequently Asked Questions

I just purchased, but can’t find my members login details

Your login details have also been automatically emailed to you in your members welcome email. 

Please make sure that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns procedure?

For digital purchases, we have a sixty day money-back guarantee. For physical products, we accept returns up to 60 days of placing your order. All returns must be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my order to get to me?

Digital purchases are delivered immediately after purchase, and are also emailed to you. You may wish to check your promotions inbox to check your login information has not been sent there. 

Physical purchases will be processed in three to five business days.

Your order will be sent with USPS and may take up to twenty one days and you will receive a shipping notification once your package has been dispatched which will have your tracking information.

What does it cost to ship my order?

For all US orders the shipping and handling prices are $8.25, for all Canadian order $14 and international purchases $25.

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© 2020 CCD Smarts